"Absolutely Brilliant childminder!!"

5 stars review of Happy Seahorse - Childminder in Willenhall


Avatar for Happy Seahorse

Happy Seahorse
Childminder
Willenhall

View Profile

Message

5 stars Reviewed

Absolutely Brilliant childminder!!

Viktoria and George had been and continue to be a god-send to us over the last 3 years. Our relationship started first with our first girl 3 years ago and continued even now for our second girl as well. Would absolutely recommend anyone who need childminding to them!!

Right from the very beginning, Viktoria and George had been super professional and were able to answer our questions about various aspects of childminding with extensive details. It was really refreshing to be able to discuss payment arrangement in open and honest manner as well. Most other childminders I looked at had made a habit of fluffing around payment arrangement. It was not a problem with Viktoria and George. Everything was clear and open and you know what you would be working with from the childcare itself to boring things like funding and finance arrangement.

Throughout the last 3 years, there were multiple occasions when we would simply not be able to cope with unexpected life events without the flexible support that Viktoria and George offered us.

Viktoria and George are dedicated and caring in delivering childcare in their setting. Both of my daughters really enjoy their time with Viktoria and George. My older daughter has mild austism. With Viktoria's help, we were able to get extra help for her when we did not know this extra help even existed.

It had been a really enjoyable relationship that we had maintained with Viktoria and George over last 3 years and would certainly continue to maintain as we are even having them to provide after school support.

Absolutely top class childcare provider!!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Miles Miles

Response from Happy Seahorse
Responded

Hi Miles, thank you very much for your feedback. I really appreciate that you have pointed out a significant factor that is too many times overlooked by parents desparately needing childcare and that is the question of handling contracts, paperwork and money matters.
We promised straightforward communication and transparency at the very beginning in terms of finance and child development and we are really happy that our mutual work has paid off; We believe that clear 2-way communication is essential and childcare fees should be handled in a professional manner, smoothly and promptly so that we can leave time and energy for the really important part of our job, which is the happiness and wellbeing of the children in our setting.
Thank you for trusting us with your daughters, it has been a great journey together which has yet to end.