From the second I met Jemma I instantly felt at ease and happy in her company and home!! Poppy took an instant like to Jemma too, and over the months Poppy was with Jem she came on leaps and bounds in all aspects. Jemma was always helpful and flexible with times and emergency care when she could, poppy really loved going to Puddleducks and we both miss Jemma and the wonderful homely care she gave.