Rebecca's Reviews

Parent

Below are the reviews that Rebecca has written.

Do not use - She only cares about money not for the welfare of your child. Scams you out of money. When I first met Kristy she seemed like a lovely lady but when she finally gets money from you she changes the rules. Shes not interested in your childs likes and dislikes and actually told me that any child she looked after would have to fit in with her children so when she feeds them then your child had to eat with them and she wouldn't be changing times for other children. As a single mother I am reliant on a trust worthy childminder.

  • 1 stars Overall

by Avatar for Rebecca Rebecca about Avatar for Kirsty Kirsty on 24/07/2019


Response by Avatar for Kirsty Kirsty on 25/07/2019:

I am very sad to see this review as this is completely untrue I never cared for your child. I will be taking this further and seeking legal advice.

No communication, constant excuses that it's due to not using an app. Would never tell you what your child has eaten as no handover given between staff. Some of the staff are rude and obnoxious.. My child also came home red raw after his first day as they had left him covered in mess in his nappy.

Unfortunately the good staff there are highly overrun by the rude ones

  • 1 stars Overall
  • 1 stars Setting
  • 2 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by Avatar for Rebecca Rebecca about Avatar for KinderCi KinderCi on 07/10/2021


Response by Avatar for KinderCi KinderCi on 11/10/2021:

Clearly, this is a malicious review, which is fine.

We know we are a very good nursery with qualified and highly experienced staff. Our communication with parents is excellent using UK’s #1 nursery mobile app, parents can message us, access their invoices, check their child’s development, sleep times, etc. The feedback from parents has been really positive and they are loving it.

We have a 5-star food hygiene rating every year since 2015 and are really proud of our cook that maintains the kitchen and cooks fresh meals daily for our children.

Currently, we have 130+ families that are really happy using our nursery and we will continue working hard to offer them high-quality childcare and play.