Jan B's Reviews
Childminder
Below are the parent reviews for Jan B. Back to Jan B's profile
Average Rating:
(4.25 from 20 reviews)
I've got two boys (6 and 3) and they both been going to Jan and Brian for nearly two years now. My younger son does full time and my older son does afterschool club.
We have an amazing relationship with Jan and Brian, I couldn't have asked for better child-minder!!!!!
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by
luba1
about
Jan B
on 04/09/2018
Response by
Jan B
on 04/09/2018:
These two boys captured my heart from the very start. They have both progressed incredibly well. They both have their individual personalities and good imaginative play. They have excellent language skills, speaking two languages and teaching me a few words. They have excellent social skills, making friends with the other children here, which produces a wonderful dynamic setting.
This whole family brings joy to our lives and we feel privileged to have played a small part in helping their sons reach their full potential
My 2 girls have been going to Jan and Brian’s now for a year and they absolutely love it. I am very happy with the care that is provided for my children and am very grateful for everything Jan and Brian do for us. In particular, my hours at work change each week but Jan and Brian are more than happy to accommodate this at short notice which makes my life so much easier. Thank you Jan and Brian.
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by
Michele
about
Jan B
on 27/08/2018
Response by
Jan B
on 27/08/2018:
Michele's daughters are a pleasure to look after. The youngest girl is imaginative and caring. She is always happy to join in and play with her friends and try different activities. Her older daughter is a wonderful sister. I look after her after school and she always is happy when we go to the park on the way home. Two wonderful girls from a lovely Mum.
Signed the contract and cancelled on us via massage 4 out of 6 times during settle-in session. Cancelled on us day before full time agreement so I have 12 hours to find a new childminder. lost for words, as seems to be a nice person, just show that not everyone is as nice as you may think.
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by
Ewa
about
Jan B
on 13/05/2018
Response by
Jan B
on 14/05/2018:
There are several issues connected to these parents which I will not expose here for legal reasons as I may be taking this further.But I will reply to some of the comments. I terminated their contract before the start date, due to bad time keeping and aggressive behaviour towards me. This is perfectly legal and is in keeping with the childcare contract both parents signed. Yesterday the parents called the police to report that I had terminated the contract, but also that I had stolen childcare items from them. THEY REPORTED ME AS A THIEF. I informed the police re the contract and told them that the mother had left a bag of nappies for me to use for the baby and some toddler snacks. I had not stolen these. They were left for me to use for their child and I had told them that my husband would drop them at their house, as I was not able to drive due to an injury. The police officer arranged that nappies could be collected from my doorstep and in future they must not harass me. Most upset by this unfair review
my grandson has been going to Jan from last year and he has liked and looks forward to it . Jan was very unprofessional he was there last week then i received email today saying my grandson has no place in term time no warning didn't see her or letting me know before hand , instead of sending me a email.
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by
Shirley
about
Jan B
on 15/04/2018
Response by
Jan B
on 16/04/2018:
Shirley
I have looked after your grandson during school holidays only and not during term time
I sent you a letter by post after the last school holidays warning you that this would be happening.
So I did not understand why I should have told you again.
I emailed you today just to confirm this.
I have not been unprofessional, just very busy.
I am very very cross that you would say that. I have always responded to your requests at a moments notice. eg When I supplied invoices, receipts and copies of receipts before you had even paid so that you could get your tax funding sorted out. Some childminders would have charged you for that.
The next school holiday is six weeks away so this is more notice that I am due to give. To give me two stars is an insult. You should be ashamed of yourself
Since my son Olivier has been going to Jan’s I’ve been reassured that I made absolutely the right choice. He’s so happy there and really loves Jan and Brian. I’ve really seen Olivier’s progress since he’s spent time with Jan and the other children in her care. He’s learned more words and became more confident. Jan and Brian are wonderful people, very kind, understanding for the needs of children and parents, always willing to help and talk, always smiling and full of energy. I can see that their work gives them satisfaction and is their passion. I am very happy to meet them and my son can grow up in such an environment. If we had another kid I would not hesitate to use them again. I highly recommend Jan and Brian as a childminders :)
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by
monika
about
Jan B
on 02/09/2017
Response by
Jan B
on 04/11/2017:
Monika
Your son has been a delight to look after.
He is a happy, contented child who is very willing to join in all activities and play with other children
We have missed him at Happy Days and wish him much enjoyment at his Preschool.
Jan and Brian are lovely people and Happy Days is a place our daughter loves going everytime. The facilities are good and clean and there is a range of activites for the kids both indoors and out.
I would recommend Happy Days for anyone.
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by
kinga
about
Jan B
on 10/07/2017
Response by
Jan B
on 11/07/2017:
I have really enjoyed looking after your daughter. She is a bright, friendly girl who has made some good friends. She is developing well beyond her chronological age. It has been wonderful taking part in your child's care
Arranged to meet with Jan to agree care arrangements. Jan cancelled via text an hour before our meeting. I was told to call the following week to arrange another appointment.
Tried to arrange another meeting but was she is not available and got offered an appointment in two weeks. I stated this was three days before I needed to have childcare in place so would prefer to meet sooner. Got no response.
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by
Kempston
about
Jan B
on 09/07/2016
Response by
Jan B
on 31/08/2016:
I am very sorry. I did not mean to waste your time.
For the last two months my step-father has been terminally ill. His condition deteriorated over this period of time.Different procedures were carried out to sustain his life, which gave us hope and then took it away again. I was driving to Birmingham and back again the same night several times per week. Together with this I was working 12 hours per day as a childminder, including some weekends, and looking after my family.
Usually I receive about 2-3 requests for childcare per week, During the week you contacted me I received 22 requests for childcare..These take time to respond to, to book visits to the setting, put together info packs
My step-father died in agony earlier this week.
Jan arranged to meet with me & my partner twice with our baby. The first time she cancelled 3 hours before we were due to meet stating she was ill. The second time she cancelled an hour and 45 minutes before we were due to meet stating a parent had extended their hours and she couldn't accept us anymore, even though she had previously told us she was accepting from March onwards. Cancelling was all done by text message, no phone call out of courtesty.
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by
Parent
about
Jan B
on 26/02/2016
Response by
Jan B
on 18/04/2016:
Jamie I am so sorry you were disappointed- You should have contacted me and I would have tried to sort something out.
i was ill just before your first proposed visit, then an existing parent did ask to extend her child's hours, which meant that the hours you wanted were no longer available. I had 17 requests for childcare that week so texting was the quickest and most efficient way to cancel.
We had not met, and I had not promised you anything. You left it very late to start your search for childcare which inevitably made it more difficult. I hope you have found some childcare which suits you now
My son has been going to Jans house full time for a year now. He extremely enjoys going there and feels very comfortable. He always tells me about the wide range of activities he does and how much fun he has had. Jan is very good if you need to change a time or day etc and is very accomadating to your childcare needs. I would highly recommend Jan as a childminder and i know my son will miss her greatly when he starts school.
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by
sara c
about
Jan B
on 07/09/2014
Response by
Jan B
on 09/12/2014:
I try to communicate and work with parents. This is something I have been improving on during the last year, The closer relationship between parents and childminder leads to a more informed approach to the child's support in his/her care and development.
Regarding Sara and her son we worked very well together giving each other regular feedback sometimes on a daily basis. I was very lucky to share his care with Sara, as we worked well together. If one of us found something which would help his development, we would both do research and try it out. He has turned out to be a wonderful child, ready to experience more and fulfill his potential. We all miss him very much.
The contents of this review are no longer available as the reviewer's account has been deleted.
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