Charlotte looked after my son full time from the age of one until he went to school last year.

I was extremely happy with the care Jack received, and the great progress he made whilst in Charlotte's care. Charlotte's home was always welcoming, clean and well organised and Jack had great fun playing with all the toys available and with the other children in her care. Beyond all this though, it was Charlotte's warm and friendly but no nonsense approach which set her apart from other childminders we have experienced.

She provided a wide, fun range of activities including plenty of outdoor exercise. I know that Jack enjoyed drawing and sticking, reading and puzzles as well as outings to the park and playgroups, trips to feed the ducks and walks in the woods.

Charlotte is a great communicator and had no trouble in gaining Jack's confidence and therefore encouraged good behaviour and kindness and compassion to others, both skills which are important to us at home. When Jack stepped outside his boundaries she responded with firm but kind discipline explaining what we would like to see in terms which he understood. When he was hurt or feeling under the weather I know that he felt happy to be comforted by her.

Charlotte completed a diary detailing what Jack had done each day. From this I had a complete picture of his whole day including what he had eaten and all his activities. This helped me to feel involved with his care and helped me to be able to talk to him about his day.

All in all I am thoroughly happy with the level of care Jack received and I’m certain that being in such a positive and happy environment has helped him develop into a confident and self assured boy.

I would absolutely recommend Charlotte as a great and reliable childminder.