Avatar for redacted

redacted
Childminder
<redacted>

View Profile

Message

1 stars

Disappointing

Reviewed

This childminder terminated our contract via text message whilst I was at work, despite providing us with a legal document stating that 5 weeks notice must be given from either party.
This was following my 11 month old baby girl's second full day in her care, and following only a handful of successful settling in sessions. My daughter was experiencing the onset of separation anxiety, and spent the day very upset and crying loudly. I was asked to collect her during my lunch break and in the days that followed received the text to say the childminder was ending our contract. I was, and continue to be extremely upset about this on behalf of my baby girl who needs people to support and nurture her, not give up after 2 days in a brand new environment.
If you have a child who plays nicely, settles in immediately and never has an 'off' day, this is the childcare provider for you.

  • 1 stars Overall
  • 4 stars Setting
  • 5 stars Cleanliness
  • 4 stars Food
  • 1 stars Communication

Response from redacted
Responded

<redacted>