Ms Fixit's Reviews

Didn't get past initial conversation

Ms. Fix-it contacted me about an available job. I explained what I needed in some detail - including my child being autistic, and needing specialised support.

She was very short with the reply, "I have experience with special needs children" and immediately redirected me to her booking site, without checking on any of the specifics I'd mentioned - other than the fact that I just needed a single days care (at that stage).

I'd asked if I could meet her beforehand, let her meet my child, to let her see how their special needs affected their behaviour and daily routine - and she replied two days later with "I don't do interviews. You book in trust. I show up to serve you."

Felt like I'd asked her if she was available to clean my house, not care for my child. Very unsettling. Have evidence of all contact if asked.

• Overall
• Communication

by Samantha about Ms Fixit on 06/10/2022

Response by Ms Fixit on 06/10/2022:

The perfect and on time review I got in the past was from a parent with special needs child- we never had a reason to meet in advance prior to start of the job and was 100% impressed.

I’ve got an autistic child in the family.

I’ve consulted on several occasion with a special needs school.

I’ve been declining job offers recently on health grounds, distance and other reasons best known to me.

If my service offer doesn’t match your needs, it’s absolutely fine.
I’m seeking ideal customers.

People requiring emergency care based on my availability.

Perfect and On time 👍

I contacted Ade at such a short notice, as I need childcare urgently. Ade was really professional when communicating with me and she also came on time. And put me and my son at ease. And would highly recommend her services.

• Overall
• Communication

by Chinwe about Ms Fixit on 08/11/2021

Response by Ms Fixit on 08/11/2021:

Thank you, Chinwe.

Perfect 👍 🤩

Contacted at very short notice, effective communication, extremely interactive with my daughter who is 4 years old, felt at ease leaving my child in Ade’s care. Thank you. I would definitely recommend and will be using her services again.

• Overall
• Communication

by Melanie about Ms Fixit on 27/09/2021

Response by Ms Fixit on 27/09/2021:

Thank you, Melanie.