melanie's Reviews

Childminder

Below are the parent reviews for melanie. Back to melanie's profile

Average Rating: 5 stars (5 from 21 reviews)

We have been with Mel for 6 years for wrap around care for our two children at the start and end of school days, which involves drop-off and collection from school. There has always been good, clear communication and Mel has worked hard not only to keep them safe, but also happy and entertained. There is regular feedback about our children and their day at pick-up time. The environment is calm, warm and comfortable. The children enjoy the garden in the summer and trips to the park. Our 2 always enjoy the food and look forward to their favourites every week! We are very lucky to have found a childminder so reliable, trustworthy and enthusiastic to look after our two children.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Caroline Caroline about Avatar for melanie melanie on 18/07/2023

My son has attended mels for a year, she welcomed him into her home, my son has enjoyed his time with Mel. She goes above and beyond, she keeps me updated on what they have been doing and what my son has eaten.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Ffion Ffion about Avatar for melanie melanie on 28/06/2023

My 5 year old has been taken care of by Mel and Lee for over 2 years. Originally they provided wrap around care going into school drop offs when we moved to full time school. I honestly could not recommend them enough, my daughter is a very shy child who had separation issues when first placed into childcare - Mel and Lee dealt with the situation amazingly. I could have asked for more from a childminders it felt as though a member of the family was taking care of her. They have always kept me fully up to date with her progress and how her days has gone even if it’s just to let me know she has made it to school. I recommend them as childminders to a close friend of ours as I was confident that all children would fit in well here.
My daughter and I are very sad to leave but due to a house move we are changing school so no longer in their area. Mel and Lee changed our opinion of childminders and we can’t thank them enough for taking care of our daughter like she was part of their family.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for l walter l walter about Avatar for melanie melanie on 27/04/2021


Response by Avatar for melanie melanie on 04/05/2021:

Thank you so much for your kind words.
We will miss you all, and wish you all the best for the future.

They have looked after my twins for the last couple of years. They have helped with toileting and the logistics of school runs with my eldest. The girls have thoroughly enjoyed their time with mel and Lee and we couldn't have found better childminders. They are very sad to be leaving to start full time school and we will definitely miss mel and lee and all their friends. The girls have enjoyed going on outings, arts and crafts, soft plays and park visits. They have always kept me well informed and let me know how they have got on. Its nice to know i have been able to leave them and go to work without any worries. Best childcare we have ever had.

  • 5 stars Overall
  • 5 stars Setting
  • 1 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sam Sam about Avatar for melanie melanie on 26/08/2020

we have used Mel & Lees services for the last three years,my daughter started full time school and our young son remained,he has enjoyed his time with them and he thinks he is part of their family as they treat him so good,he has made lots of friends and enjoys all the activities arrange by them,we are very sorry to be leaving their services only due to relocation,we wish them all the best for the future and will keep in touch.
thank you for being our childminders.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for apple01 apple01 about Avatar for melanie melanie on 27/02/2019

Mel and Lee have looked after my two daughters for the last 3 years. They have been brilliant with both of them, supporting the girls through potty training, weaning my youngest onto solid foods, taking them on lots of outings and adventures and doing lots of craft which the girls use to bring home regularly! The girls have had an amazing time with Mel and Lee and will really miss going to them everyday!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Rhian25 Rhian25 about Avatar for melanie melanie on 19/08/2018

Mel and Lee looked after my little girl for a year before she started school. They are kind and compassionate and made my daughter feel so welcome in their home. They do lots of day trips and interesting things at home. My daughter loved going to them and loved them both equally. I felt really reassured that she was having a lovely time while I was in work and regular picture updates were brilliant. I always found Mel and Lee very flexible with days and their house is immaculate. As a teacher, it's hard to find childminders who don't charge over the holidays but Mel and Lee are perfect childminders for teachers! I would have no hesitation in recommending them to anyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Lorayne Lorayne about Avatar for melanie melanie on 23/07/2018

Mel and lee looked after my son for 2 years and provided excellent care .
By the time Ben left he was potty trained and liked different types of food that he would never attempt to eat at home.
He had formed a good relationship with Mel and lee and was sorry to leave. He still talks about them now.
Highly recommended 👍

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Emma Emma about Avatar for melanie melanie on 30/04/2018

Mel and Lee look after my 2 boys and cannot reccomemend then enough. They send pictures of their activities like soft play and the park, this cheers me up at work! And bring craft my things they have made Home. My boys are always tired at the end of the day, always a good sign that they have done plenty to engage them throughout the day.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Julia Julia about Avatar for melanie melanie on 27/04/2018

MEL AND LEE LOOKED AFTER OUR DAUGHTER,FOR OVER A YEAR TILL SHE STARTED FULL-TIME SCHOOL,SHE IS VERY QUIET BUT SETTLED ALMOST IMMEDIATELY, WE WOULD HIGHLY RECOMMENDED THEM, THEY VISIT LOCAL SOFT-PLAYS AND MY DAUGHTER LIKES VISITING THE LIBRARY. WE STILL USE THEIR SERVICES FOR INSET DAYS AND HOLIDAYS.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for apple01 apple01 about Avatar for melanie melanie on 08/02/2018

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