Asked some helpful questions in advance.
Arrived on time and got involved straight away, introducing herself to the kids and asking them questions.
Was flexible and happy to meet our needs.
Settled the kids well, who both fed back that they liked her and would be happy to have her look after them again.
Coped well with one of the kids being a bit difficult going to bed too.
Have us useful feedback about how the evening went.

• Overall
• Communication