Popperellas's Reviews

Excellent Personable Childminder!

Deer nursery has been a superb place for my son. Hes come on so much, I can really see a difference. He isnt the most confident and gets overwhelmed easily, but Lisa works with both the parent and child to understand the child. She puts in extra effort to make sure they not only settle but flourish while they are with her. His confidence has grown in abundance since being here. He loves going and Lisa makes him feel so safe and happy. Couldnt ask for anyone better!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Mumlove about Popperellas on 17/04/2021

Response by Popperellas on 18/04/2021:

Thank you for the review

Fantastic childcare provider

My daughter has been attending Deer Daycare for over 2 years and has blossomed immensely. Lisa was brilliant in helping my daughter settle into childcare and was really supportive to me as a first time mum.
Lisa was always available over the phone or at the setting to discuss anything and was really reassuring.
My daughter will continue to attend Deer Daycare as we both could not be happier.
Thanks for all your help and support over the years!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by AivahsMu about Popperellas on 17/04/2021

Response by Popperellas on 17/04/2021:

Thank you for the review. As always we strive to make our little people happy

Unsure what what happened

My child started here when he was 1 and loved it. He learnt and played very happily, we were very comfortable and happy with him being here.
However we contracted covid 19 in January. Our child showed no signs of symptoms and we sent him in as per any normal day, by 10:30 he vomited once which didn’t seem to bother him. but as per guidelines, we picked him up and got him tested which means everyone around him needed to be tested. After this we received a text message saying we could no longer come back as they would close to everyone but teachers, drs and nurses.

My husband called to talk this through 5 days later to see when we could return and we were told they maybe closing and they’d be in touch. We haven’t heard from them since, no updates of any kind. We didn’t even recieve a call or text to ask if our child was ok after recovering from covid which was very upsetting and confusing because he’d been in their care for 6 months.

Still deeply saddened we left in this way and I can’t provide detail of why this happened.

• Overall
• Setting
• Cleanliness
• Communication

by Hols1985 about Popperellas on 15/04/2021

Response by Popperellas on 16/04/2021:

Thank you for your feedback.

During this period we have all had to adhere to government guidelines which change regularly and it has been a very confusing period for us all. Children’s safety & preventing cross contamination is paramount. We do stress to our parents the importance of this and there is an expectation that these guidelines are followed at all times.

As discussed previously, I have sadly had to make unprecedented changes to my business and I thank you for giving 5* for cleanliness as this is so important, especially during a pandemic.

Sadly you feel I lack in communication & have given me 2* It saddens me that you feel this way. However it has recently been brought to my attention that emails have been going into some parents ‘Junk’ files so please do have a look in those. Your child’s transition form etc will be there. Also to remind you that the number you have is for work purposes & used during working hours so if you would like to discuss anything further please do call or email & I will get back to you as soon as able.

I wish you all the very best in finding alternate childcare.

Off to a fabulous start!

Lisa's childminder/nursery is the perfect set up for me and my daughter, she made me and her feel super comfortable immediately and so far my daughter has completely loved it! After only a week she even decided she wanted to so her business on the potty & has continue with it! Has even a cheeky nap or two there (which She never does at home in the day!) She is always happy going to and from Popperella's, can really see she enjoys it. So glad we did it & grateful to have found this little gem! Thank you Lisa xx

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Diane about Popperellas on 01/07/2019

Highly recommend!

Lisa is an excellent childminder. she looked after my daughter when she was little and has now started looking after my 2 yr old son. both of them love being there and what i love is it is more like a nursery setting as opposed to just a house. lisa also provides you with daily reports and monitors the childrens progress and milestones.
Would definitely recommend Lisa if your looking for a happy, safe and educational environment for your child
x

• Overall
• Setting
• Cleanliness
• Food
• Communication

by lisa mal about Popperellas on 02/05/2018

Recomending Popperellas

I found Popperellas on here in October and always thought word of mouth recomendations were best...but i can honestly say this search find restored my faith in what a childminder should be.

Going back to work full time with an 11mth and 2yo i was struggling to fine my idea of what a perfect childminder would be. Having left a childminder that let standards slip the month before, I was quite nervous and searching for perfection. What you read in Lisa's profile is delivered to the highest of standards with added cherries on top!

Id considered Popperellas not quite a childminder and not quite a nursery it's definatly split 50/50...Lisa and her team provide one-on-one care, supporting your childs needs with individual activities, and follows your rouitine like a childminder should with added cuddles. On the other hand they keep me upto date on progress and targets achived in line with the early years development, as well as sticking to set routines with group activities which aids their self growth and confidence, is more like a nursery setting.

You really do get the best of both worlds. If you like daily reports, a clean and safe environment, and structured days with help/assistance if needed, honest arty paintings, singing happy children that run in in the mornings but dont want to run out in the afternoon...then Popperellas is for you.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by sue about Popperellas on 23/04/2018

Excellent

When I returned to work after having my little girl I was dreading leaving her but from the second I met Lisa she made us feel at ease, she has made leaving my daughter everyday so much easier! I know my daughter is safe and well looked after and Lisa constantly keeps me up to date through the day on how she is! I would highly recommend Lisa!

• Overall

by robynmeg about Popperellas on 05/02/2015

Highly recommend

Lisa is an excellent child minder made me and my boys feel very welcome and at ease.

It's a home from home would highly recommend her to anyone xx

• Overall

by Parent about Popperellas on 13/08/2014

Highly recommend

Lisa is a fantastic childminder. Who made it easy for my little boy to settle in her home, and giving me piece of mind when leaving him. She provides a a fun and friendless environment where the children learn through play. My son loves his time and always gets excited when going, I know he is being stimulated throughout the day and cared for by someone who truly loves the profession. I would highly recommend Lisa to anyone, with children of all ages and would like to thank her.

• Overall

by Parent about Popperellas on 14/07/2014

Highly recommend

Lisa is an excellent Childminder, providing a safe and caring environment for all in her care. She made me and my daughter feel at one and comfortable straight away and I felt much happier going back to work knowing my daughter would be well looked after and encouraged. There is plenty of opportunity to play, have fun and learn and develop while at Lisa's. I would highly recommend!

• Overall

by Kirsty T about Popperellas on 02/07/2014