First Steps Learning's Reviews

Childminder

Below are the parent reviews for First Steps Learning. Back to First Steps Learning's profile

Average Rating: 5 stars (5 from 23 reviews)

Tracey is an amazing childminder and we feel incredibly lucky to have found her!

Our son started going to Tracey a couple of months ago. He is a "lockdown baby" and he wasn't used to spending time with someone else rather than his own mummy and daddy, which made us a little bit nervous when we decided to start his childcare. However, Tracey showed him so much love, kindness, care and patience, and now he absolutely adores her and has been happily attending since.

Tracey's setting provides a true home experience! Her house is very clean and filled with an amazing range of toys, books, puzzles and outdoor toys and activities!

We receive regular updates throughout the day with some fanstastic pictures of what our son is getting up to!

The children are always busy and do loads of different things. Our little one especially enjoys playing outdoors and so we really value that he can spend a good portion of his day outside in a safe environment.

It was such a relief to find someone so trustworthy and loving to look after our son while my husband and I are working - we couldn't have asked for more and would highly recommend Tracey!
The time, attention, focus and care which is provided to our son is second to none!

Thank you Tracey!x

  • 5 stars Overall
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  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Karolina Karolina about Avatar for First Steps Learning First Steps Learning on 03/05/2021

I highly recommend Tracey with confidence, both of my children have been in Traceys care from ages 7 months - 3 years old, I couldn’t be more happier with the care and support she provides, I have been a parent to Tracey for 6 years and currently still am, I wouldn’t go anywhere else. When Tracey told me she was moving to the London borough of Barnet I was in no doubt but to follow and keep my son with Her. I do early commutes 3 days a week from Camden to Barnet.
Traceys home is an immaculate, happy, fun, welcoming home, all of the resources Tracey provides for the children are to a very high standard.
Tracey is absolutely amazing at her job and requires the best care. She welcomes them into her home like her own.
She does amazing activities both in and outdoor which is great for the children.
I couldn’t thank her enough for all the care and support she has given us not only for the children but to us as a family.

  • 5 stars Overall
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by Avatar for Tayla Tayla about Avatar for First Steps Learning First Steps Learning on 01/03/2021

My son has been with Tracey since he was 14 months old and is now nearly 18 months. Tracey is a truly excellent childminder. I did extensive research to find the right person to look after my son. I reviewed 100s of profiles and interviewed15 individuals. Tracey was the best by far.
Tracey provides a warm and happy environment. It is very clear that she has a natural and loving relationship with the children she cares for. It feels like we are leaving him with a family member. My son always meets me at the end of the day, happy, clean and healthy.
Tracey provides an immaculate setting. Her home is always impeccably clean and tidy. She has the most impressive range of toys, books, activities and puzzles. She also has a beautiful outdoor setting, with lots of outdoor toys and activities, including a slide set, water/sand tables and a children’s play house. My son really enjoys being outside in the fresh air and so I really value that he can spend a portion of his day outside in this safe environment.
Tracey is very attentive and observant. She accurately notices which toys and activities my son enjoys and is good at and lets me know. She keeps us updated throughout the day with pictures and updates on how he is doing, which brings us huge amounts of comfort during the working day.
When my son started with Tracey he was quite introverted and shy. Thanks to Tracey’s help he is growing into a healthy and outgoing toddler.
I have every confidence that my son is being well looked after, nurtured and loved by Tracey whilst I am at work. I have no hesitation in recommending her. She really is wonderful.

  • 5 stars Overall
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  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Orla Orla about Avatar for First Steps Learning First Steps Learning on 11/09/2020

Tracey is the best childminder we could recommend. As new parents looking for a childcare solution in London, we have been so fortunate to find Tracey. Her house is the dream home for babies and young children, everything is kept super clean and she obviously enjoys playing with the children she looks after with so much enthusiasm and patiencd. She has so much experience that not any situation she would need to encounter could be a cause of worry for us. Tracey keeps parents informed during the day, is very responsive and always manages to capture the best moment. We can see how happy our baby is and how much stimulation there is around with the toys and activities offered.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Candice Candice about Avatar for First Steps Learning First Steps Learning on 15/08/2020

Tracey is an amazing childminder. Since I started sending my son to her, she’s welcomed him into her home like family. He settled in quickly and feels so comfortable with her and her family. He has developed so much in her care, thanks to all the different activities that Tracey facilitates daily — painting, music, farm animals, make believe! Tracey puts so much effort in making sure our baby feels stimulated and cared for. He comes home so happy, which allows me peace of mind knowing he is in good hands throughout the day. She is honest, trustworthy and so caring.

We are so lucky to have found her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Katrina Katrina about Avatar for First Steps Learning First Steps Learning on 19/02/2020

Tracey has been looking after my son, Imran, from when he was 14 months old and I couldn’t recommend her enough. I found the whole prospect of finding childcare for Imran the most painful, nerve-racking, and upsetting thing I have ever done. I was so confused whether to choose a childminder or a nursery and choosing Tracey as Imran’s childminder is one of the best decisions I have made.

I have to say from the moment I met Tracey I was put completely at ease as she is incredibly friendly and very open. Tracey’s home is impeccably clean and there is a large playroom stacked full of toys for all age groups as well as huge amounts of toys in the garden. She also always makes time for any worries or concerns, and her love and care for the children is lovely!

Imran has always had an extreme fear of strangers and anyone outside his immediate family since all our family members are abroad and I was particularly anxious about him settling in. However, from day one, Tracey was warm, caring, interactive, and friendly with Imran and this has no doubt helped him settle and gain confidence in himself.

All in all, I can honestly say that I made the absolute best decision in placing Imran in Tracey’s care. Imran is so happy there, loves the environment, loves the other children, loves Tracey to bits and will definitely be with her for a long time!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for grungeee grungeee about Avatar for First Steps Learning First Steps Learning on 17/09/2019

Tracey looked after our son from September to November, 3-4 days a week.

Joe absolutely loved being with Tracey, he was happy to be left by me and play with the other children. Regular updates and photos showed me how much fun he was having and gave me - as his mother - the assurance that he was in safe hands.

We found Tracey to be a lovely, warm, caring professional, who really took the time to get to know both Joe and his family, and we would happily have Joe back in her care, work permitting (and space permitting!)

We heartily recommend her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for KOwens KOwens about Avatar for First Steps Learning First Steps Learning on 20/12/2018

We had the pleasure of meeting Tracey about a month ago when we were looking for childcare for our 18 month-old daughter. We previously had a few short and unsuccessful experiences with nannies and a daycare, and with no family around to help, we were anxious about leaving our daughter in the care of someone new.

Tracey’s great reputation and recommendations led us to contact her even though her home is not so close to where we live. From the moment we first visited Tracey’s place we felt confident that she was a genuine and loving person who could look after our daughter when we were not with her. Her home also seemed to be a beautiful and safe environment for our daughter.

The rooms and the outside space are kept in a pristine state and are beautifully decorated. There are so many child-led activities and toys available.

Overall, the stimulating environment along with Tracey’s amazing and warm personality made my daughter extremely relaxed and secure from the very first week. Now she is always excited to knock on her door!

As parents we couldn’t have felt more understood and reassured. We frequently receive lovely pictures and updates on our daughter, so we don’t feel we are missing out. In fact we have never seen our daughter so happy and playful before.

We could not recommend Tracey highly enough, she is a great professional and a remarkable person who loves what she does! Tracey and her beautiful family has welcomed us so warmly, and our daughter has thrived under her care!

  • 5 stars Overall
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  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Elpiniki Elpiniki about Avatar for First Steps Learning First Steps Learning on 26/11/2018

Tracey has been childminding my daughter Nerea since September 2017 when she was 14 months for three days a week at first and then four days.

I have been extremely happy with the care Nerea has received and I would highly recommend Tracey.
Her home is always welcoming and clean. She regularly washes the wide range of toys she gives to the children. She has a nice garden where Nerea loves to play and she can enjoy the sunshine. In summer Tracey used to have a swimming pool as well which kids loved.
My daughter has felt as part of the family which has been extremely reassuring for me as she was our first child and Tracey our first experience of child care. When I asked Tracey if she could take care of my daughter on extended hours when I was going to give birth, she was happy to help and her help went beyond.

Furthermore I’m really happy with the progress Nerea has made in Tracey’s care. The daily activities she organises, such as painting, singing, playing instruments, trips to the parks, reading stories have made a huge impact on my daughter’s development.

I will always be thankfully to her for all her support. I could not have wished for a more professional, caring, sensitive and dedicated cover. I would have no hesitation in recommending Tracey to look after your children.

  • 5 stars Overall
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  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for minny minny about Avatar for First Steps Learning First Steps Learning on 10/10/2018

My son has been attending for 18 months he is cared for by Tracey for 5 days a week . From day one we have been overwhelmed by how he has been made to feel like he is one of the family and that it is like a home from home we're he is cared for in a safe and stimulating environment.This really put us at ease which was great after poor experiences with nursery with hes elder sibling. He settled in really quickly which was great and that made us feel better as he felt comfortable and safe without us infact I don't think he's ever been upset to leave us for tracey as he loves going there in the mornings . We are extremely happy with the care that our son has received and the great progress he has made which has come from the interactions he has from Tracey's and the fact that he receives great individual and group interactions, he is turning into a well natured child and is coming on leaps and bounds with he's development and talking .Tracey's setting is always welcoming, clean and we'll organised there is always lots for him to do and he is always stimulated whilst in Traceys care. He absolutely loves the outside area which has an abundance of toys and equipment this is great for him as he is a really active child so having the outdoor area where he can play safely and burn off some energy is great and helps him to learn new skills.

Tracey is there to tell us what he has done so we always feel involved, she often sends us pictures so we can see what he gets up to which is great and a really nice personal touch which you don't often get with a nursery. The boundaries set in the setting are great and Tracey is a fantastic communicator so he has learned the boundaries and he is confident and happy to approach Tracey when he needs something or comforting.

Even though I provide him with he's lunch Tracey provides him with well balanced healthy snacks and drinks everyday.

In summary Tracey goes above and beyond the duty of a childminder and We are extremely happy with the care our son receives and will be really sad when he eventually goes to school as she will have a special place in our family for the care and compassion she has shown for him whilst in her care and for helping him to grow into the well natured child he is becoming.

We cannot recommend her enough and her service is second to none!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Amy d Amy d about Avatar for First Steps Learning First Steps Learning on 11/06/2018

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