caroline's Reviews

Diabolical

This lady was awful towards my 3 children she would shout at them, she would sware at them, she cut my 4 year old daughters hair without my consent my daughter never had her hair cut as it was such beautiful hair I was distraught as was my daughter. Shazna looked after my children while I went away to an event and my children was booked into before school club and after school from 7:30am and home at 6pm Shazna expected to be paid all day every day and expected to still be paid the same while my children slept from 7:30-8pm till 6:30am where everyone else would only charge £50 during sleep hours and charged me £10 for one of my children waking up to use the toilet. I would have there meals planned out for them so she only needed to heat up and all the food was still in the fridge when I came back and instead of my children running up to me excited to see me the first thing was mummy we are hungry. My house was a disaster when I arrived home, I have a ring doorbell and it notified me of someone at my door I looked and it was Shazna and my children leaving my 4 and 6 year old said I’m hungry please can we have some food her response was “ I DONT CARE GET IN THE CAR” my daughter responded but you haven’t fed us in such a sad tone! My eldest son said to me mum please don’t let her look after us again she is horrible and shouts and doesn’t feed us please mum anyone but her . Shazna new my children were grieving the loss of their dad … Shazna also collected my children late from after school club which resulted in charges. My children hadn’t had any washes while I was gone she looked after my children a few time's most was just for a few hours and the first time I left for a few she had a reason for everything and as I was grieving myself I just accepted her reasons but the second time I went away to an event I knew there was something wrong … my daughter had a terrible rash where she would go to the toilet and she would struggle to clean herself I told this to Shazna and she said no worries I’ll help her and didn’t help her … I would strongly advise that you don’t use this lady … I have since found a lovely babysitter who my children love….. I have always taught my children to speak up from being very little no matter what always speak up no matter what someone says to them and they do just that I’m great believer in teaching my children from birth and my children tell me everything and are always honest as this has also been drummed into them no child should be scared of a childminder nor should they be spoken to like they was by anyone, they should feel safe and cared for… nothing is worth children feeling this way. Unfortunately these reviews have to give s star to move on but there should be a negative star rating as it would be minus 5 and because her home wasn’t satisfactory they was always at our home …. This profile shouldn’t be allowed on here

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by caroline about Shazna on 28/04/2024

Not suitable

I told this babysitter to take my children up to bed at 8pm she refused to admit this and allowed the children to stay awake and when i returned home at 4am she was sleeping on the sofa and my son was awake upstairs she let my 4 year old stay awake till 11pm till she fell asleep and my son to she didn’t tell them to sleep and turn of the tv she just allowed it this is unacceptable my children have a bedtime routine of 8pm

• Overall
• Setting
• Cleanliness
• Food
• Communication

by caroline about Emily on 29/04/2024

Response by Emily on 29/04/2024:

thank you for your concerns. we have had a discussion regarding this. Your communication regarding the children's sleep was not clear. I am very sorry that the care you recieved was not what u required.

all the best