Suzy_BabyExpert's Reviews

Maternity Nurse

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Average Rating: 5 stars (5 from 23 reviews)

Suzy was recommended to me by a close friend - my then 7 month old son baby Z had some bad sleeping habits (unable to self soothe, etc) which I desperately want to get rid of before it's too late. From the very beginning Suzy was patient, she listened carefully and tried to assess him from all the different angles before making any suggestions. She stayed with us for 3 days, and surprisingly the "sleeping" bit was much easier than I thought, as I was prepared for much worse (e.g. hours and hours of crying)! We also had a completely different routine and diet plan. All in all, baby Z is a much happier baby and everything just feels right! It's now been more than a month since Suzy visited, and we have been travelling within Europe and across the continent. Baby Z still sleeps very well in his cot, and adapts to the new changing environment very quickly. I want to say a big THANK YOU to Suzy for the amazing work!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for XPhoebeX XPhoebeX about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 30/04/2017

Our daughter's sleep patterns in her first 15 months were challenging; her naps were infrequent and short and she woke anywhere from hourly to 2 - 3 times per night. I had nursed her to sleep as it was the only trick we had to get her to sleep and though my husband and I desperately wanted some rest, I wasn't convinced anyone else could get her to sleep. Suzy stayed with us for 3 nights and she takes a holistic approach, assessing the child's developmental abilities, diet and environment as well as the parent's needs and objectives before making any recommendations. I found this very reassuring and appreciated that she did not take a one-size fits all approach. Suzy was able to get our daughter sleeping through the night on the first night and napping regularly from the second day. Our daughter is 16 months now and says, "Night, night," to her toys when she is ready for a nap/ bed time and my husband and I finally feel rested. Suzy was brilliant and I would not hesitate to recommend her!

  • 5 stars Overall
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for SW6Famly SW6Famly about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 21/03/2017


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 22/03/2017:

Thank you for such kind and touching words regarding my sleep service.
I am so happy that you are sleeping well and consistently following my visit.
I wish you all the very best and hope to pop in at some point in the future just so say a quick hi and see how much fun you are now having with your daughter. A special big hug to her from me!

I called Suzy for help because my 3-month daughter can only sleep in our arms day and night. It drives us nuts esp she is now growing bigger and heavier.

Tried to put her down to bed in a number of ways but none worked. Tried all sorts of gentle method and read loads of articles, no joy.

Suzy came for a three day stay-in consultation and made such a different change in our life. She is super sweet and observant and made a customized solution that worked well on my daughter. She d demonstrate how-to first, then let us practice to master.

On day 2, we can have my baby taking naps in her bed peacefully by applying her method. On night 3, she slept through 1840-0630, with only one occasion which needs our help to resettle. Magic!

Today is day 1 post her time, we carry on as advised, with consistency, and my kid is in her own bed. Now this is life.

  • 5 stars Overall

by Avatar for Tianyi Tianyi about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 22/02/2017


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 23/02/2017:

Dear Tianyi,

Thank you for your very kind recommendation.

You have a sweet, rather determined and very clever little daughter who has adapted very well to the gentle sleep settling program that we have put in place. I am so happy for you that your little girl is now sleeping peacefully through the night without needing constant holding and re-settling from you.

You still have the 2 weeks text support service within your package which you can use to ask questions should they arise.

I continue to wish you and your family all the best in the future and am always happy to be of service to you.

Suzy ( ProMatNurse) came to the rescue of my daughter and her week old baby. She had problems with breastfeeding and had lost confidence and feeling low. In one long session with Suzy and a number of subsequent calls and texts, my daughter was able to breastfeed, got into a good routine with her baby and started to really enjoy the wonders of motherhood. Suzy has a supportive and kind style , outstanding knowledge with terrific advice and highly responsive to calls and texts. Top marks to Suzy!

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 21/04/2016


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 04/05/2016:

Thank you for your very kind words which have touched me. You really are a wonderfully caring grandmother and you have a very beautiful grandchild. I feel truely privileged to have been chosen to offer support to your family and to show your daughter that parenthood can be a fun and enriching experience.

Suzy is an amazing professional, she knows what she is doing and when she doesn't know something she will not fake it. Her talent with babies is evident from the way she interacts with them from the outset.
We hired her for a consultation and she went well beyond our expectations to help us. Unlike other sleep consultants we have met, Suzy provided a tailored service that fits with our baby and our parenting style. She will be in our lives again and we do recommend her services. I am happy to be contacted through Suzy to provide further insight if required.

  • 5 stars Overall

by Avatar for SCFamily SCFamily about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 11/03/2016

Suzy was a god sent. We were up with our 10 weeks old baby crying till 9pm passing from me to my husband and back. It was so frustrating as well as soul shattering not to know what's wrong with him and what we could do to calm him.
Within 1 day he was sleeping at 7 and most importantly in first few days we saw how happy he was always smiling and playing with us. And in 4 days his night milk was automatically stopped without any crying or upset.

Suzy stayed with us 3 weeks and we ended up with a new happy thriving baby. We couldnt be happier with her and her gentle methods and advise. She got involved as much or as little as we wanted and was happy to watch us put her advises in use and see us grow more and more confident.
The best part was that she listened to our baby and did not have a rigid routine he had to follow but we made one as we went along to suit his needs.
Would recommend her to anyone who wants a calm, happy, well fed well slept baby.

  • 5 stars Overall

by Avatar for Sepideh Sepideh about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 13/12/2015


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 16/12/2015:

Thank you for your kind words Sepideh. It has been a wonderful challenge and true pleasure to get to know your little mans character and to find the best way to work with himt to find the right pattern for him in order to help you all get a good nights sleep. He is a very lucky little boy to have such wonderfully devoted parents. Keep up the good work and you know you can always call me if you need a listening ear and a few words of encouragement.

Suzy spent a fun, challenging, and useful 24 hours with us and our 7 month old son, helping us put together a plan to make some changes to his sleeping. She was great at getting to know our family and our goals, and was thoughtful in her advice. I really appreciated that, unlike sleep consultants who give everyone the same formula, Suzy was able to offer a range of suggestions (gentle versus quick change) and help us decide what would suit, and took into account our working hours and lifestyle as well. She also encouraged me to think about how much change I was ready for. In short, highly recommended!

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 08/10/2015


Response by Avatar for Suzy_BabyExpert Suzy_BabyExpert on 09/10/2015:

Many thanks for your very kind words Taya, it was a pleasure and an honour to meet you and your really very gorgeous baby. I am glad to hear that you are getting the results that you were hoping for. Keep up the good work. Your little baby has wonderful parents!

Suzy helped me with my second child who is know 8 months old. I had her for two 24 hour bookings here and I am very impressed how well she can take into account different babies characters and parenting styles - I am against any kind of controlled crying method and she totally understands that and was able to come up with very useful tips that are specifically tailored for my little one's character and our parenting style and are very gentle. I had her twice because my baby was ill with food allergies after I had her sleeping through the night about 2 weeks after Suzy was here for the first time and now I am retraining her and Suzy came again for another visit. She has plenty of knowledge and experience with babies and toddlers and was giving us very valuable advice not just about sleeping but also about all kinds of other things regarding the children.

  • 5 stars Overall

by Avatar for Lena1980 Lena1980 about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 09/03/2015

"Suzy is the most understanding, non-judgemental and professional person I have ever had the honour to meet.

When I first contacted ‘Super Suzy” (my husband has re-named her!) I was full of guilt, stressed and so utterly sleep deprived. I doubted everything I was doing with my baby and whether anyone, even someone as experienced as Suzy, could do anything to help us. I felt like a complete failure, my husband and I couldn’t agree on anything, worse still, we argued constantly and nothing I did seemed to work to get my little one to sleep well. He cried all the time, seemed uncomfortable and was probably just as unhappy as we were. I knew we couldn’t carry on going down that very slippery slope!

When Suzy arrived at my door I’m embarrassed to say that I burst into tears and handed her my screaming baby. She sat me down, calmed my baby down within minutes and made me a cup of hot tea. She listened to me for what must have been the best part of a morning. I felt that she understood exactly how I was feeling and what we were all going through. My baby immediately relaxed with her and was clearly very happy she had come to our rescue.

Suzy’s positive attitude, patience and calmness are all so reassuring. She clearly has knowledge that only many years of working all over the world can provide and she shares it with enthusiasm and encouragement. Everything she has taught me makes so much sense and I have found it a lot easier than I ever thought possible to put her advice into practice.

The result is that both my husband and I are happy again, our son is a relaxed, happy baby and we are all sleeping beautifully all night. Suzy has not only saved my sanity, my marriage and my health but she has actually managed to make me feel good about being a mother to my son. She continues to stay in touch and sends me the odd message of support which is lovely.

I can not recommend Suzy highly enough as an expert sleep consultant. If you are in the same place now as I was a few months ago then you really must call Suzy, she is THE BEST!

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 28/02/2015

Suzy has been with us in December 14 on a consultancy basis for 3 days. Not only did we love her bubbly cheerful and easygoing personality a lot, she is also a fountain of wisdom and helped us enormously in a very short period of time.

With an active 2 year old and a 2 months old baby (as well as busy husband that is working all hours), I wanted to have some advice and help to get to a workable routine that fits the whole family as well as getting some advice on how to make it easy for our 2 year old to happily accept the newborn.

Suzy has given me lots of hands on examples of positive parenting for my 2 yr old which we put into practice immediately and Suzy coached me all the way along. At the same time we were sorting out my little ones feeding patterns (he was drinking far too much and too often resulting in lots of wind) as well as trying to minimise the night wakings / feeds. She came in and evaluated the situation and sleep "problem" very quickly and after 3 nights my 2 months old slept 8.5 hours in one go for the very first time. And Suzy always got good smiles and cooing from my 2 months old as she was tuning into him extremely well.

My other half who is not often impressed by people was absolutely loving her as well and he did get a bit of coaching as well once he was available on the weekend.

When it comes to babies and young children you can't find a better source of knowledge. It's not a one fits it all solution that you are getting but a maternity nurse that listens to your baby and to your needs and knows how to think outside the box.

Having young children as rewarding it is will always be hard work, but Suzy left me with lots of tools, new knowledge and a good routine where I can feel that we have positively managed chaos and lots of fun as well as happy children instead of a sinking ship.

  • 5 stars Overall

by Avatar for mchbl mchbl about Avatar for Suzy_BabyExpert Suzy_BabyExpert on 20/12/2014

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