First Steps Learning's Reviews

Nurturing, safe hands

Tracey has been my son’s childminder for about two months now, and in that short period of time, she has contributed immensely towards his development, learning and growth. He absolutely adores her and lights up when we drop him off at her house each morning. Tracey provides me with updates and photos throughout the day, and I am comforted knowing he is in the most nurturing, safe, and trusted hands. She always changes and rotates the toys and activities daily so the children are never bored and are always curious and learning. I am so grateful for Tracey and for the wonderful care she provides for my son, I would be happy to recommend her to any parent/s looking for childcare.

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by Gina about First Steps Learning on 13/02/2024

Amazing and understanding.

It gives me immense pleasure to suggest Tracy as a childminder. She has been taking care of my now 19-month-old son Darren for the last four months. I am delighted that she offers her skills and knowledge, which she does for a solid seven hours a day, three times a week not forgetting to mention how clean and well setup the environment is
Tracy is constantly upbeat and eager to participate in imaginative plays and other interesting activities with Darren. He looks forward to getting to Tracy's house whenever we are close to her place and interacts very well with other children attending.
On the educational part of learning, Tracy is particularly good and patient with Darren. He is learning more rhymes and enjoying himself.
Although it has not been long since I have known Tracy, I would highly recommend her services to my friends and family as Darren settled in very well.

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by Zan about First Steps Learning on 10/02/2024

Amazing and Trusted Childminder

Finding someone to look after your child is such a scary experience but the minute, we met Tracey we knew straight away she was the perfect person to look after our little girl.
Tracey provides and immaculate environment with a wide range of activities daily, she works with your child's routine and provides reassurance for parents with updates and photos throughout the day.
My little girl has never cried going to Tracey's, she walks into Tracey’s like she owns the place and for any parent this just shows you that your child is being well looked after and cared for. I can honestly say I am so happy to have found Tracey and even with a move out the area we will make the longer journey to Tracey's as it’s so hard to find such great childminder like her.
I would highly recommend Tracey to anyone looking for a childminder.

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by Kimberly about First Steps Learning on 09/01/2023

Brilliant Childminder

My son has been attending Traceys setting 2 days a week since March 2022. He was 13 Months old at the time and had been previously staying with a family member on my working days. He had terrible separation anxiety and hated to be left with anyone other than myself.
Tracey was recommended by my sister as my nephew has had such great experience with her. From the moment I messaged Tracey she made me feel comfortable and confident that my son would be ok and well cared for.
My son is now 18months old and walks himself through Traceys front door as if he is at home. My son loves to be outside and has so much fun in the huge garden at Traceys - There is always something new and fun to do! He gets taken out for walks and trips to the local park aswell as lots of learning fun inside. Traceys house is kept immaculate and you can tell all toys and play equipment are well looked after and kept clean. I am sent lots of photos throughout the day so I can see how happy he is and what he's up to which is so lovely to see when I am at work. Highly recommend Tracey x

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by Simone about First Steps Learning on 18/08/2022

I feel so lucky to have found Tracey

At the time my daughter was only 8 months old and didn’t like strangers at all. But when she met Tracey she was all smiles and really comfortable around her.
My daughter is now 14 months and doesn’t want to leave when we pick her up!!
She is nurtured in a safe and stimulating environment and I wouldn’t want anything else for her.
I feel so lucky to have found Tracey, that I cannot even put it in words.

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by Liz about First Steps Learning on 04/08/2022

Amazing Childminder

I honestly feel so incredibly lucky to have found Tracey to look after my son whilst I am at work. My son is 18 months old and very nervous around new people and new places, and I was very worried about finding childcare that would be the right fit for him. Tracey is a wonderful childminder; she is sensitive and caring and my son is very comfortable with her, chatting away to her and calling her name after just a couple of visits. Her house is immaculate, and there is a huge range of toys and activities for the children to play with. Tracey has a huge garden which is filled with even more toys, cars, water table and more! Tracey keeps me updated throughout the day with lots of photos so I never feel too far away from my son. My son is always smiling away and occupied with different toys and activities, so I can clearly see for myself that he is having a lovely time and learning lots at the same time! Tracey varies the toys every time he visits so he is never bored. It’s also great for him to have some interaction with a couple of other children without being overwhelmed by a large group. In summary I am absolutely delighted to have found Tracey and would highly recommend her to all my family and friends.

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by Natassia about First Steps Learning on 21/11/2021

great childminder

Tracey has been our childminder since the beginning of September 2021.
We came to her with our daughter who is nearly one. She has cystic fibrosis and is fed through a feeding tube. We were hoping to find a childminder who would be ok with the additional medical needs, and Tracey has been amazing.
She has taken on Emily with open arms and has been very accepting of her needs. She has been willing to put in extra time to learn how to feed her and when there have been issues with the feeding tube she has dealt with them calmly and professionally.
Emily has always been happy to be dropped of with Tracey and has a lovely time!
The activities that are offered are varied, stimulating and educational. I feel confident that she gets the opportunity to learn and play in a safe environment.
I would definitely recommend Tracey to anyone looking for childcare.

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by Diana about First Steps Learning on 20/10/2021

Amazing childminer

We have found Tracey when looking for emergency childcare due to regular childminder’s sickness period, and I must honestly say this has been the happies coincidence in our lives.
At the end of our initial visit, my then two year old son was already all over Tracey, showering her with hugs and kisses. I think this pretty much sums it up how approachable she is.
Her firmly set ground rules work very well for both parents and children.
It is evident form photographic evidence sent to parents throughout the day that children are always engaged in interesting activities or stimulating games. My son is a big fun of outdoors, and Tracey’s huge garden allows for him to keep busy and get plenty of fresh air.
Tracey has always respected our cultural needs, which is greatly appreciated. She is open to feedback, suggestions and requests.
My son has developed numeracy, vocabulary and social skills while at her setting, and I have never seen him upset on pick up. Quite the contrary, on several occasion he did not want to leave with me to go home. Her setting is wonderful, spacious and full of toys suitable for all ages, which are in immaculate condition.
We are really impressed with Tracey and her friendly yet professional approach to child-minding.
Our son loves her so much he gets upset when he does not visit her during weekends.

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by Aneta about First Steps Learning on 12/09/2021

Our second home, amazing childminder

We are a family who moved from Tokyo to London, having three years old boy who was actually kicked out from several nurseries because of his issue in language development. While we struggle to find education place for our boy to our surprise Tracey kindly offered help to him without making any negative comment which we always suffered at the nurseries which we think cannot be done without having depth of love and belief against children. We were surprised to see her strong commitment, vast experience and educational knowledge which we can clearly see through her daily feedbacks. Tracey also provides various kind of playing activities/toys/facilities at home and outside home which definitely supported stimulating our boy's development. We see our boy smiles more, eats and sleeps more, communicates much more than before. Tracey is our boy's second home and we definitely recommend Tracey to everyone.

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by Nick about First Steps Learning on 03/08/2021

Amazing!

Reggie is now 20months old and has been with Tracey for 2months. We decided to look for childcare when Reggie was about 14 months. It took us a while because the places and people did not seem like the right fit for us all. We met Tracey through chance. Reggie’s dad was working round her house and when he came home one day, he said I have met the perfect person to look after Reg. He told me about Tracey and said when I meet her, I will know what he means. We arranged to meet Tracey the following weekend and Reggie bonded with her immediately. Reggie is not an overly emotional little boy, and he doesn’t offer his cuddles or kisses out easily but within 5 minutes he was cuddling Tracey and following her around.
We arranged the first week to take place with only a couple hours to see how he gets on. Tracey was then and still is always so reassuring that Reggie will be OK and that she will contact if there is ever anything wrong. Reggie absolutely loves going to Tracey’s, he jumps out the car and goes over to the house confidently. He walks in without any hesitation and is settled straight away. I leave feel comfortable and confident that Reggie is safe and happy. Throughout the day I get photos and videos of all the fun activities and adventures Reggie is having. When I come to pick Reggie up, he is pleased to see me, gives me a cuddle, and then usually tells me bye as he tries to walk back into Tracey’s.
Tracey has a built-in playroom in her house filled with an assortment of toys. There are a different selection of toys everyday Reggie goes there so he could never get bored. Tracey has also kitted out her large garden with sand pit, water tables, trampoline, and many cars. Tracey has also taken Reggie out and about for example, last month they all went to the park which is at the end of her road. They also do indoor activities like nursey rhymes, reading books, painting, colouring and many more. I have so many amazing videos and pictures.
I have another child who is a little girl and initially I did not think that she would start childcare until at least a year. Since meeting Tracey, we feel confident that she will be in amazing hands and be able to start much earlier than this.

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by Annie about First Steps Learning on 05/05/2021