Care concerns!! did not clean my kids' nappies on time and their nappy areas were so red that they won't let me touch or clean them when at home, these incidents happened at least 6 times, when complained, she said she changed them and they came from home like that.
Both kids started shivering and had fever a few days of starting childcare when asked if she didn't turn on the heating, she said I was blaming he for everything and doing tantrum.
Extra pair of clothes always in nappy bag but still they came with dirty bodies with dried poop on them which confirms their nappies were full that they leaked always and changed late, except once when my boy fully wet himself and he had to change.
Poor feeding, usually half or three quarter of the food always came back, which shows she hasn't tried again if the kid didn't want at once.
No show/door opening, went to drop off the kids and she didn't open the door on 2 occasions, I was getting late from my work and brought my kids home, got a warning from my work for being late for half an hour. When I texted her that I'll deal your behaviour accordingly and she replied I was doing tantrum as I needed to understand that she was in her back street (no texts or calls from her).
When I complained all the issues, she texted me that I am terminating your contract RIGHT NOW and your children's care will not resume.
Claimed 30 hours funding from 01/09/25, however, I only first saw her on the 21/09.
Reported to Ofsted & Bolton Families Information.

• Overall
• Setting
• Cleanliness
• Food
• Communication