Our children love Steph, and so do we. We feel really lucky to have found her. She has been our childminder since January 2016 and has cared for our two children with additional needs for many years, creating a warm, supportive and family-like environment. Steph is experienced in caring for children with additional needs and takes the time to understand each child as an individual. She adapts her approach to help them thrive socially and emotionally, and her patience and flexibility make a real difference to our family.

Steph creates a lovely balance of learning and fun, with lots of encouragement and engaging activities. The children enjoy things like nature walks, park visits, and soft play, and special occasions such as birthdays and holidays are always celebrated. They especially look forward to her annual Halloween and Christmas parties. She truly treats the children as if they were her own, and it shows in the relationships she builds. Many stay in touch even after leaving her care, and that in itself says everything.

Communication has always been really strong, and she keeps us well informed while also working closely with both parents and schools. As our 8-year-old puts it: “Steph is nice and kind. She makes the best food.”

Our children are happy and excited to be with her. We honestly wouldn’t change a thing, and we would highly recommend Steph to any family looking for a caring and dedicated childminder.

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• Communication