Mai looked after our 12-month old little girl 2 days a week for nearly 2 months. She has a very calm and unflappable nature which we really appreciated and she was always extremely punctual and communicative. Our daughter was very comfortable with her right away and always happy to see her. Mai helped us establish a consistent nap and meals routine and was always proactive in seeking out places to go and different activities in the local neighbourhood. We only stopped using Mai as our nanny as we were moving away for an extended period. We would recommend her to anyone!