We recently booked India to look after our 5 year old twin daughters whilst we went out for an evening meal. She turned up promptly with good communication beforehand so we were reassured she was actually coming. She was asked to actually put my girls to bed and read them stories and warned that they can sometimes be monkeys. She was very friendly with them but let them know in a really nice way what the plan was - so they went to bed without a hitch and no shenanigans. I had text updates whilst I was out which was reassuring and the next day when I asked the girls what they thought of India - they said they really liked her and would like to see her again! Would recommend!