My daughter is truly part of the family at Steph’s house. When Steph’s sons are around, they play with her as if she were their own sibling and she absolutely adores them. It’s clear she feels loved, included and completely at home.

Steph’s communication is outstanding. We have a daily communication book where she records everything—what my daughter has eaten from her packed lunch, how long she slept and any other little moments worth noting. It gives us real peace of mind and helps us stay connected to her day.

There are always lots of well-planned activities, including toddler groups, trips to the library and plenty of opportunities for learning through play. Steph is also helping our daughter recognise numbers to prepare her for school, which we really appreciate.

She even celebrates our daughter’s birthday at toddler group with a cake, which is such a thoughtful touch and means the world to us.

In the rare event that our daughter feels unwell or hurts herself, Steph’s communication is prompt, clear and reassuring. We always feel confident that she is in safe, caring hands.

We are incredibly grateful for everything Steph does. She is a wonderful childminder and we couldn’t recommend her highly enough!

• Overall
• Setting
• Cleanliness
• Food
• Communication