Well, my son feels like he has a “new nan” which I think says it all! Paula is just lovely. She came to visit us before the actual babysitting to meet the children and show me all her official documents. She was responsive, reliable, so polite, warm and friendly. On the night she brought a board game to play, also played on the Switch with my eldest, did my dishes (bless her), and just made me feel totally able to have a rare lovely night out safe in the knowledge that the kids were un the best of hands