I was really nervous about leaving my 3 year old and 10 month old with a nanny because they are used to having a stay at home Mum (my 10 month old had never been left with anyone before) but Michelle was so amazing, better than I could have imagined. She is an absolute natural with children and both of my two warmed to her so quickly. She is very calm and quietly confident. She really listens to what you say so you feel like you can trust her 100%. She has so much experience with different ages and additional needs you feel like she could cope with anything. I would totally recommend her - she's a wonderful nanny.