Veronica spent a couple of days with my twin sons when they were just a couple of weeks old. She provided high quality of care and was able to take care of the two of them efficiently, handling them on her own at night so that I could get some sleep. Despite the short time she spent with us, she made a difference, diagnosing one of my little guys with tongue tie and communicating this to our GP and community midwife which helped us get the right treatment for him

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• Communication