Ana stepped as emergency cover for for 3 weeks whilst our nanny was ill was a life saver.
She is calm and composed and was able to pick up the routine well in the circumstances. We both work full time but felt at easy trusting Ana to manage things well with little guidance from us (pick up, homework, dinner, laundry). Our regular nanny is back but would not hesitate to have Ana come babysit for us or provide cover if needed in the future.

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• Communication