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Marisa
Childminder
London Borough Of Croydon

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1 stars

Didn’t care about my child

Reviewed

Marisa selfishly dragged my 19 month old daughter with a temperature and crying constantly (plus a lack of sleep) to a playgroup to meet her friends. Due to a lack of care my daughter ended up distraught, and kept on saying no when we say we are going to Marisa. This was due to the childcare consisting of daily trips to Costa Coffee to meet friends, playgroups with childminder friends and the children spending far too much time in a minibus that isn’t fit for purpose (over an hour to do school runs and drop offs). We have never had a learning and development plan, nothing written down about my daughters day and we never received any information about her sleep times, her nappy changes or what she has eaten. She didn’t get cooked meals and instead is fed at playgroups. She hid the last Ofsted report as it was "reviews improvement".

  • 1 stars Overall
  • 2 stars Setting
  • 2 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from Marisa
Responded

Hi Matthew

I'm sorry you feel like this but it's very unkind to be spreading lies about my setting.

I wish your child all the best within the new setting as I know they will thrive like they did at mine, your child will be massively missed.

Im sad it has ended like this and that i had to hand my notice in due to certain behaviours, nothing to do with any children.
I've been doing this for a few years and never had any issues with any of the many families I deal with.

My setting is a fun loving home from home feel. The many children I look after are all reaching their goals and are thriving to become school ready. All my family's are very happy with their child/ren progress.

My mindies love the outside and meeting others within the community we're fortunate enough to have the amazing community toddler groups close by aswel as lovely parks/woods, soft plays and many more....

Take care