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Ali Tots
Childminder
Barry

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Message

2 stars

Amazing... Until you need to leave. 😢

Reviewed

I've had to create a new account in order to do write this, because Ali blocked my previous account!

Ali had been our childminder for 2.5 years, and mostly we've had a good relationship. I can say that Ali does care deeply for the children she cares for, something I never had a concern about. The review below was from me 2 years ago, she was like family to us.

A complaint had been issued to CIW regarding some issues, but our biggest grievance with Ali was simply when we had to terminate our contract due to a change in circumstances with my work. For some reason, Ali seemed to take this really personally and became quite difficult meaning we were not comfortable leaving our son with her.

We were upset by the way Ali handled this because she had become a big part of our family and our son thought dearly of her, as did we.

  • 2 stars Overall
  • 5 stars Setting
  • 3 stars Cleanliness
  • 4 stars Food
  • 2 stars Communication

Response from Ali Tots
Responded

Marie signed a PACEY contract to give a months notice if needing to terminate a contract. I totally understand that circumstances change , and people need to terminate care, I am always understanding if this. However being bullied to terminate the contract early is not something I can afford to do . And in this case , this is what happened .