Very disappointed with my experience with this childminder. After discovering a severe, raw and red rash around my 3-year-old daughter’s private area, we had to take her to A&E.

When I raised my concerns, instead of reassurance and understanding, I felt she became defensive and offended. It's become messy. She then reported my husband and me to social services over alleged communication concerns, which I felt was retaliatory after I questioned my daughter’s care.

To make matters worse, after withdrawing our daughter due to concerns about her wellbeing, she demanded over £1,000 in notice fees!

As a parent, I should be able to question my child’s care without feeling intimidated or punished for speaking up. A very upsetting experience, and sadly, I would not recommend this childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication