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tracyd
Childminder
Leeds

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2 stars

Didn't work out

Reviewed

We liked Tracy, but unfortunately our relationship didn't work out as well as hoped. Tracy and her husband were really friendly, with a lovely home and great range of toys. We hoped our son would be happy there but he sadly didn't settle.

We were disappointed by Tracy's lack of attention to his sleep routine and unwillingness to do all that she could to help him get to sleep. We were also concerned that on one occasion Tracy took our son to visit a relative of hers in hospital, which we didn't feel was an appropriate setting to take a baby in her care.

Overall, it felt like Tracy expected our son to fit into her plans for the day rather than focus on what he liked and needed, even though he was the only child she was looking after. It was upsetting for us to collect him so exhausted and distressed having not managed to get enough sleep.

Response from tracyd
Responded

Hi David
Thanks for taking time to leave your feedback.
I should start by saying we also thought you were a lovely family and that it had been my hope that your son would be happy in my setting.
All children attending my setting over the past 25 years have fitted in with my established plans and routines which ensure the children will reach the key milestones of their development at the appropriate times.
I did as you say visit a hospital on one occasion, as I explained on your initial visit I do along with other childminders make trips ranging from farms ,dentists cultural events to developers a child's understanding of the world around them. This is one of the key areas of their development.
I believe that I did as much as could reasonably be expected to meet the requirements of your sons sleep routine including the required constant motion of his buggy.
It was with regret and after carefull consideration I decided it would be best for everyone if your son was placed in a different setting.
Please recall that I had been willing to provide half day care as was suggested before you opted for the care provided by a family member.
I do hope all works out for your family and that you son receives love and care in a setting that will help him realise his potential

Tracy