I'm so glad we found Eunice at Youngsta. My daughter is quite reserved and observant, and she can take a while to open up to people. But once she's comfortable, a beautiful personality shines through, and Eunice saw that on her very first day.

When we visited, my daughter was in her usual reserved mode, so Eunice expected it to take a while to break the ice. But within 5 minutes of me leaving her at her settling in session, she was completely at ease. Eunice was surprised, and honestly so was I. That tells me how safe she feels there.

Drop off has always been easy, with no tears or fuss. On the way there, there's a metal horse on a roundabout. As soon as she spots it she shouts "horse!", then she starts saying "Eunice!" because she knows where we're going. At pick up, she's always pulling me into the playroom to show me something or asking me to play too.

Eunice is warm, patient and kind, and she keeps us well updated on how the day went. She is also very flexible and was happy to fit around the days we needed. The home is clean, welcoming and full of fun things to do.

I'd highly recommend Eunice and Youngsta to any parent looking for a childminder.

• Overall
• Setting
• Cleanliness
• Communication