My son attended Steph's from 13 months until he was 2yrs10 months and he really thrived under her care. She was very warm & welcoming to him and from my interactions with her on drop off & collection, I could really tell she knew my son's personality & interests by what she said.

Steph would keep us updated with photos and messages about how our son was getting on there. She also informed us about the books they were reading, what activities they were doing & any learning they were doing.

Steph was also up to date in training and clearly had a passion for her work.

In terms of free hours etc, Steph was very adept at managing this and I never had issues with invoices, and providing the information to her was seamless.

Steph also offered babysitting services & overnight stays, which we used once and were both incredibly grateful for as an additional service, and happy with how it went.

I found Steph to be a great bridge between returning to work parents & nursery/pre-school. A lovely warm family feel to help with the transition.

• Overall
• Setting
• Cleanliness
• Food
• Communication