Avatar for Charlie

Charlie
Babysitter
Forsbrook

View Profile

Message

1 stars

Let us down last minute

Reviewed

Booked for a Saturday with a weeks notice .. contacted her 2 days before to confirm .. then last min said she was ill . Not good enough sorry

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication
by
Avatar for Francis
Francis

Response from Charlie
Responded

I’m sorry for the inconvenience caused. The cancellation was due to unexpected illness, which was unavoidable. I understand this was frustrating, particularly with short notice, and I did inform you as soon as possible. While this situation was beyond my control, I do apologise for the disruption to your plans.