Neelu has been looking after our son from the age of 3. Being a mum herself, she understands our son's needs and is caring, kind and reliable. Our son has developed so well with her. Neelu provides many outings to local groups, as well as visits to playgrounds, providing a varied and exciting time for the children. We will miss her when he starts primary school. We only wish we knew her earlier for our elder son, who went to a nursery instead.

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• Cleanliness
• Communication