My son went to Isabella's setting for over 1,5 year (from 1.5 years old to 3) during the pandemic, 4 days a week, full time. Isabella really treated him as her own child, giving him a lot of love, affection and care. He was always happy to go to Isabella and I could tell that he enjoyed his days there. Isabella's home was like his second home. Isabella's assistants were also extremely kind with him. The staff always stayed the same which allowed for a very stable setting/environment for my son. He learned both Italian and English whilst at Isabella's (which was perfect as he is half Italian).
Communication with Isabella was also excellent - on a daily basis, she would both send 10+ photos of him with comments on how everything was going to us by Whatsapp, plus additional information through the Kinderly app (on how much he had slept, was he had eaten and the activities they'd done).
Also, throughout the pandemic, Isabella was a massive help to us as she nearly never closed her setting (when all the other nurseries were constantly closing due to covid cases) thanks to impeccable hygiene/daily cleaning of her setting - which literally saved our lives!
Finally, the new house in which she has just moved in is spacious, very clean and has a good size garden for Chiswick - meaning that the children spend a lot of time playing outside.
I cannot recommend Isabella and her assistants enough.

• Overall
• Setting
• Cleanliness
• Food
• Communication