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Jane Glynn
Childminder
Stanmore

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Message

1 stars

Not good

Reviewed

These childminders are not well equipped to look after children. They do not provide varied activites at all or go out of their way for the kids. They seem to be running more of a business rather than a warm, friendly welcoming home which every child needs. They are not flexible to parents requests and will not accommodate any specific needs for a child as this results in extra work which they like to avoid. I have noticed children are just left to play at their own desire without any specific learning or activites. Photos of your children are not taken daily and sent to the parent which is not reassuring and makes you wonder what your child has been up to all day. I do not recommend this childminder, if your looking for someone friendly, warm and caring towards the kids and actually enjoys doing their job - I strongly suggest to look elsewhere !

Response from Jane Glynn
Responded

Dear Halina

Thank you for your comments. We are sorry that you felt so strongly about the service we provided you.

We have tried to contact you and your husband to discuss the concerns raised but have had no response to our phone calls, messages and email.

We cared for your child, from the age of 14 months, for almost 2 years and during that time you never aired any of the grievances that you have now raised. Your child was always happy at our setting and we were always receptive to your needs, requests and requirements regarding your child's care.
If you had raised these concerns at the time, we would have addressed them immediately.

When the contract ended your husband brought us a lovely bottle of wine and thanked us for everything that we had done.

You clearly have your own motives for leaving such negative and factually incorrect comments without raising them with us first and are disappointed that you should wish to air them so publicly, initially, by using an alias.

Please feel free to contact us at any time if you wish to discuss your concerns.
We wish you all the very best for the future