1 stars

Bad childminder-Not as advertised-Misleading

Reviewed

My child used to attend part time and only one month ago started full time.It was then that we we realised that this lady is not providing a good service as we could see the difference in our child when she was coming back home.The childminder did not take my opinion on my childs schedule, she did not share that with her team and she never admitted anything,instead she said I am demanding and argumentative like we are talking about business and not my child!!!When I complained she said there is nothing in the camera she keeps in her doorstep.Her daughter who is also helping her, mentioned to me personally that her mother has a lot in her mind at the moment but this is not an excuse in order to leave me child with wet nappy all day.My daughter was potty trained from us during summer and when we went back to the childminder after holidays and started full time, seems like she was never taken to toilet there, so we put her back to nappy unfortunately.Also she never takes children out as described in her contract.She seems nice but I wouldn't trust her, that is why I preferred not even to give notice but just remove my child straight away and pay the notice.Honestly if you love your child pay someone else a bit more and let them treat you and your child with love and respect.This childminder cares only about money

  • 1 stars Overall
  • 1 stars Setting
  • 3 stars Cleanliness
  • 3 stars Food
  • 1 stars Communication

Response from PlayAway Childcare
Responded

This is a FAKE review from Eleni who recently left our setting unexpectedly to live abroad.
Please be careful if she approaches you for childcare as she is clearly unstable and a dishonest person.
We have video evidence that the above mentioned did not take place which upset her plan.
Previously they gave us a lovely review 6 months ago as you can see, she was very happy with us but because I’ve asked them to honour their contractual agreement they decided to write this FAKE review today.