Sparkle's Reviews

Nanny

Below are the parent reviews for Sparkle. Back to Sparkle's profile

Average Rating: 4 stars (4 from 5 reviews)

Guys Marie is great. She is fun, patient, caring and meticulous. Book her! I was very scared about the whole process and Marie was there every step of the way. Marie came round the house before the actual booking so the kids (age 4 and 10) and I could meet her, ask any questions and cancel any nerves. Then on the actual days booked... wow.. she was on time, cheerful and ready for an action packed day of activities. Marie takes a handover before leaving, provides feedback on return, talks from professional experiences, and is just is lovely. I had happy kids. I even got pep talks to see me through another day. Too many highlights to type. I will be booking Marie again for some days out with the kids and days in. She is now trusted family X

  • 5 stars Overall
  • 5 stars Communication

by Avatar for Paula Paula about Avatar for Sparkle Sparkle on 23/09/2021

Marie looked after my 3 kids, 2 days per week for several weeks. She was flexible and worked other hours when needed too. Great at teaching, encouraging good behaviour and doing fun activities with the kids. Thank you Marie!

  • 4 stars Overall
  • 4 stars Cleanliness
  • 4 stars Food
  • 5 stars Communication

by Avatar for GenMcK GenMcK about Avatar for Sparkle Sparkle on 10/06/2019

Had a great experience using Marie as a babysitter for my son, she was more then happy to come round and meet him before the night she babysat which was a real bonus for both of us putting my mind at ease. Marie dished my sons dinner out for him, and kept him entertained playing lots of his board games. My son had lots of fun and is more then happy for Marie to babysit him again :)

  • 5 stars Overall
  • 5 stars Communication

by Avatar for Jo_0809 Jo_0809 about Avatar for Sparkle Sparkle on 28/04/2019

Very understanding and very helpful,thank you so much xx

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for ghridas1 ghridas1 about Avatar for Sparkle Sparkle on 24/04/2019

This provider has a long term illness that is not mentioned in her profile. This appeared to affect her work or lack of I should say. She does not provide food for your child as she says she does not cook. I was so disappointed, not pro-active in the slightest, not very organised, does drive a car but won’t drive the children anywhere as she says she is a nervous driver, very messy, talked way way too much with little work done, talks over the parent, can’t change a nappy properly and all told I did all the work over the two days hired. I was left with a reeling headache. I think she suffers from manic episodes - kept repeating herself, really not a stable pragmatic nor methodical nanny at all.
References were friends or family. To get them and the CV I had to ask over as was not forth coming. No neutral objective reference to be seen.

Definitely will not be using again.

Very very draining experience. Wow.

  • 1 stars Overall

by Avatar for Happy Happy about Avatar for Sparkle Sparkle on 23/04/2019


Response by Avatar for Sparkle Sparkle on 28/04/2019:

This was very disappointing to read and unexpected, especially given the positive text messages you sent over both days and never once mentioned how unhappy you were with my care. Actually on the contrary saying how you appreciated my loving care for your daughter.

Whilst I do have Fibromyalgia this in no way affects my ability to nanny. I've have worked in childcare for most of my career and I'm presently working at a pre-school part-time and nannying unhindered.

I expressly said from the beginning that I'm not a good cook but I can do simple oven meals and whilst providing food was not mentioned, I did pick up shopping on both days on short notice.

I wasn't expecting to drive a disable child with medical conditions on my own as I was concerned for safety reasons.

To say you did all the work over 2 days is completely unfair and not true, I was practically alone with your daughter the whole time and had little to no time to eat, drink or toilet breaks.

I have no issue providing my CV or references to any parent looking to engage in my services, they are from other parents I have been a nanny for.

It saddens me to read such a spiteful, and uncalled for review. However, I wish you and your daughter the support you need.

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