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Sumera
Childminder
Watford

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3 stars

Lovely childminder - place could be a bit cleaner

Reviewed

My girl went to Sumera for 2 weeks, total of 4 days.
Sumera was great at staying in touch with me, updating me on my girl and constantly reassuring me. She would pick her up morning and drop her off afternoon which was a very helpful service.
During those 4 days however I felt that the cleanliness have space for much more improvement. The condition of the toys were very poor and the walls/skirting/floor/carpet were very dirty and stained.
Walls had many drawings, which is understandable because she has kids there.
When I pointed out that the wall socket was exposed, she reassured me that its not Ofsted mandatory however for my girls sake she did make it safer by covering the socket, which we appreciated very much.
From that point, it was Sumera's care of Luna that kept us there for more days - she fed her the food I packed and she could very easily put her down for a nap.
Another thing that surprised me was that we didn't fill in any paperwork with our details, emergency contacts, allergies, routines or anything like that - there was no contract or any kind of agreement so was not sure what the obligations are and what we were really heading in to. As a new parent who never dealt with Childminders before, I would have expected the Childminder to manage this piece ( which our new childminder did) as we are new to this world.
Overall Sumera is the sweetest person, my girl by day 3 started to cry for her when she drops her off, however the place needs some attention in making cleaner and update the toys.

  • 3 stars Overall
  • 3 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 4 stars Communication

Response from Sumera
Responded

Thank you for your review I think I clear the things the soft toy you are tal