Francine is brilliant- she accommodated my request for emergency childcare last minute and was extremely accommodating. She is very kind and understanding. She gave me updates on how my son was getting on during the day, which was very reassuring. My son is often shy in new places, but he settled in quickly. The most important feedback of all- my son said that he really enjoyed his time with Francine and asked when he could go back to play at her house :)

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• Communication