Jackstar's Reviews

Maternity Nurse

Below are the parent reviews for Jackstar. Back to Jackstar's profile

Average Rating: 5 stars (5 from 5 reviews)

Jackie came to help my spouse and I when our baby was sleeping during the day and awake all night and then seemed to stop sleeping at all. We were struggling after having a relatively easy time before the 6 week fussiness kicked in… and they were about to start to go back to work! I reached out to Jackie looking for someone who could help us get on a schedule and more generally teach us how to look after a baby with more confidence. We’d had no previous experience taking care of babies and at that point felt like we were up a creek without a paddle.

From the first meeting, Jackie identified issues and had straightforward solutions. The problems we had immediately improved and a massive weight lifted from our shoulders. We had a routine, a healthier, happier baby, we had time to cook and clean again, and more importantly our sleep improved dramatically.

Jackie catered her services to our needs and our desire to learn. She stayed overnight with us a few times over a two week period. When she wasn’t there we had constant contact on a group chat to make sure we were keeping up the routine and help troubleshoot any hiccups. Having Jackie stay over felt like the ultimate luxury. She was able to observe the baby overnight and make adjustments so we knew how to make them more comfortable to optimise their sleep.

Not only is Jackie very good at what she does she’s also a delight to be around. Night feeds were comfortable and calming. She’s clearly very passionate about her work. Our baby went from staying up all night to routinely sleeping for 10 hours at night within a few days. We have been able to maintain a very good amount of sleep since, and we understand a lot more about babies in general. Jackie continues to check in on us and has been able to provide us with advice on what to expect from baby’s first vaccines and the dreaded four month sleep regression.

I would recommend her services to anyone and my only regret is not reaching out to her sooner!

  • 5 stars Overall
  • 5 stars Communication

by Avatar for Lottie Lottie about Avatar for Jackstar Jackstar on 27/01/2023

Jackie was with us from day 2, first day out
the hospital after a c - section, she helped me
prep to buy all essentials we would needed
e.g breast pump, sensory toys etc. As we
were first time parents we needed all help and
extremely grateful for everything she taught us
from how to soothe our baby properly,
latching for breastfeeding, dealing with colic,
switching & choosing formulas after we
stopped breastfeeding, teething and the list
goes on. In the first few months Jackie help us
mostly in the mornings until afternoon as time
progressed she began to do nights which was
the most helpful as full night sleep started to
feel like a distant memory. We felt so safe
when Jackie was with our baby, which is what
any new parent wants. I could recommend
anyone anymore she became part of family for
9 months and I will always keep in her contact
forever because she really dealt with our baby
so much compassion.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Jermaine Jermaine about Avatar for Jackstar Jackstar on 19/03/2022

We came to know Jackie from Childcare. She has been and always a great help to our family from when we met her.

Jackie has much experience with taking care of newborn - my son was 3 month old when we had her. She was quick to learn our baby pattern and took care of our baby straight away which gave me time to rest. She gave me advices on how to take care of my baby and regularly check if things are ok even when she was not working.

Jackie also spent time listening to me and supported my mental well-being. She has been a great family friend. I would recommend Jackie to anyone who has new baby.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Ann Hoan Ann Hoan about Avatar for Jackstar Jackstar on 24/01/2022

Jackie came in the day after I got back from hospital and we had her booked initially for 2 weeks but later extended for 8 weeks . From day 1, I felt immediately comfortable with her in the house. She is extremely organised, so clean and tidy
but most importantly, amazing with my daughter Iris . I ask her so many
questions and she gives such excellent advice and structure, I donʼt think a first time mum
could feel more relaxed than I do (and Iʼm doing the days totally on my own, which is a real
joy as I feel rested and know what Iʼm doing, because of Jackie).She helped me to breastfeed which was really difficult for me initially for my complicated c section. I chose to move more onto pumping and mixing breast milk and formula which again Jackie just helped with fully. Jackie has also been so flexible with times, sheʼs done some full night shifts at last minute notice, and always arrives to work early. If someone is looking for a routine led maternity nurse who is kind, caring, efficient, knowledgeable and a joy to have around, then Jackie is the ONE

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Manisha Manisha about Avatar for Jackstar Jackstar on 30/01/2021

From the moment Jackie started nannying my 3 month old daughter my life has improved significantly in a matter of days. She's confident, knowledgeable and flexible. Mixed with her general kind and lovely nature, we couldn't have asked for a better nanny. If you want someone that goes above and beyond, and to genuinely care about your child, you won't find any better. You know your little one is in safe hands with her, and baby loves spending time with Auntie Jackie! The amount of giggles my little girl has had with her! And because Jackie is a maternity nurse she taught me all sorts of things about breastfeeding and caring for my baby that no amount of reading can do. As a first time mum with no support, I have finally had some respite. I feel like I have come such a long way and the improvements in my life and my baby's sleeping/eating routine is unbelievable. Baby and Mummy very happy!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Stephani Stephani about Avatar for Jackstar Jackstar on 24/01/2021

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