Simran had an introduction session. We gave her all the information about the children and she spent an hour. She confirmed she will come the next day and will come early. Next day Simran did not call or message to say she will not come. I tried to contact her and messaged her. She did not respond. I found this very unprofessional and unreliable.

• Overall
• Setting
• Cleanliness
• Food
• Communication