Susanna babysits regularly for us and also once every two months provides proxy parenting nanny care over night for us. She handled it all in her stride, with school pick ups, drop offs, juggling after school clubs, supper, bed and bath time as well as the morning rush making sure they have their packed lunches. We have total confidence in her and she never lets us down. She even looks after he dog whilst we are away and we come back to a serene, tidy home each time. Both my boys (6 & 8) really look forward to seeing her, which says it all.

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• Communication