We have been using Tracy since our son was 9 months old and are so glad we found her. He is now 20 months and has had a fantastic year with her.

We chose Tracy because we could tell as soon as we found her she was a "career childminder" who has committed wholeheartedly to becoming a qualified and passionate child carer who is invested in the kids learning and development. The kids are always out and about, either exploring Coventry's parks/nature reserves or at local soft play sessions. Her house is basically a dedicated nursery with an endless supply of structured sensory play and activities. Our son enjoys all the healthy tray bakes and snacks she makes (sadly she can't win over every food connoisseur....) Tracy is always on hand to share development milestones or resources. She is also well placed in the childminding community and has a great network of referrals for scheduled holidays or the rare unplanned illness. We've never been left in the lurch.

Our son took to Tracy really quickly and loves going to see her. Overall she is both fun, pragmatic and a good laugh. We've always been incredibly grateful we got a space with her.

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• Communication