I can not recommend Laura (Laulau) enough. From the moment my eldest was in her care, I felt so relieved to have her in our lives. Even at our introduction meeting my boy felt comfortable enough to snuggle and fall asleep with her (he was 10m old at that point). Laura’s setting feels like a home away from home, but with all the educational support of an early years setting. Laura helped overcome key milestones in the journey, including speech and potty training, and helped embed my ideal family values, such as manners and kindness. When school started, Laura was there for us for drop offs and pick ups. We would have been lost without her.

Even though our chapter with Laura came to an end. Our families regularly keep in touch and when my boy sees her in the playground, he still runs for a hug and tells me how much he misses her. Xx

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• Communication