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Samuel28
Nanny
Blackheath

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1 stars

Unreliable

Reviewed

Sam was due to start with us one day a week from June, before moving to 4 days a week in September. We had spent time and money on two half day settling in sessions in May, only to receive a message from him at 7pm the evening before he was due to start - knowing that it was my first week in a new job - to say that he would no longer be coming. He then ignored my call and WhatsApp message.

For background, he had messaged at noon that same day to confirm he would be coming tomorrow. He also informed me at the same time that his current family (whom he worked with 4 days a week) were no longer moving abroad, so he had decided to stay with them. He said he was planning to tell me face to face when he came 'tomorrow'. I congratulated him and then heard nothing until 7pm when he said he would no longer be coming, because moving forwards, his current family may need him to work on Fridays.

Response from Samuel28
Responded

Very sorry you feel this way. As you know from previous references I am always very reliable and pride myself on this. Unfortunately, with the change of situation with my currently family I felt it was not fair on you and your family to move forward with the position as I would not be able to offer 4 days in September. Also I am now unable to guarantee any Fridays due to a private matter going on with my currently family, which they need my full support and I want to stay loyal to them and help as much as I can. I am truly sorry I had to let you down last minute and do wish you find someone soon and wish you all the best.