Holley agreed to take on a long term childcare role with us. We had met, taken up references and agreed the role and start date. She cancelled last minute on her first day, giving us 30 minutes notice. This left us with no ‘before school’ and ‘after school’ cover that day and no cover for school drop off and pick up. This was incredibly difficult and we are still trying to make alternative plans for childcare going forward. Very unreliable.