Chantelle has been babysitting our just over two-and-a half year old son regularly for a few weeks now. She is a joy to work with. Punctual, polite, sensible, bright and straightforward in communication. Extremely responsive in the case of any changes to requests and always available to answer questions even when not officially on the job for us. If she is going to be 5 minutes late, she messages asap. She brings her creativity- invents different play time activities for our son which he enjoys, plus reads to him. Calms him down nicely even when he has a strop. She also does creative arts and crafts for special occasions. She uses her own initiative very well- deciding how best to respond to what he needs in the minute, whether need of a snack or to get out for a walk. It is clear she is very experienced with toddlers and has been a great addition to the household for the parents too, dispensing advice from her nursery experience etc to first time parents. We were lucky to find her and would work with her anytime.