Maria's Reviews

Dissapointed

I have bee cancelled on twice now with 2hours notice for a meet and greet the first excuse was that she was too tired and today no excuse at all she simply refused to send the address with and excuse about needing 2 days minimum which was not discussed before and then simply didn't reply to my text. Paula's behaviour is unprofessional to say the least would not trust my child with her.

• Overall

by Maria about Shining (Childminder) on 15/09/2025

Response by Shining on 15/09/2025:

Good afternoon Maria, it’s a shame you feel this way. I’ve only spoken to you once via text message and I haven’t even met you. I pride myself on being professional but I don’t think you can say I’m unprofessional when you haven’t even met me or even spoken to me on the phone. It’s quite shocking that you can leave such a nasty review when you haven’t even met me. As you can see I have fantastic reviews from past and present families who value the service I offer. Good luck in your search for childcare.

Dissapointing

My partner and I paid a visit to this home and it wasn’t set up according to Offsted regulations, the day of the visit we agreed a rate and stipulations such as diet requirements etc… My partner and I returned happy home and the next day a string of pertinent messages followed that were contrary to any our conversation and when I called to clarify the child minder was rude and dismissive to my concerns. I would not feel comfortable leaving my child in care of an individual with this lack of integrity

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Maria about Mariama (Childminder) on 16/09/2025

Response by Mariama on 16/09/2025:

No childcare contract was signed and no childcare took place.
I follow Ofsted requirements for registered childminders and I’m happy to provide evidence of compliance to any parent considering a place.
I wish this family all the best in finding the right setting.