I honestly cannot put into words how wonderful Violeta is. She is incredibly caring, loving, and attentive with the children, and they truly feel happy and comfortable in her care.

My daughter settled in unbelievably quickly and even slept there from the very first day, which says so much about the warm, safe, and welcoming environment she creates. The children feel completely at ease, they eat very well, and they have plenty of opportunities to socialise and interact with other kids.

Since starting with her, my daughter comes home every day with new words and new things she has learned. It is amazing to see how much progress she has made in such a short time.

She also follows an excellent routine, which has been wonderful for my daughter because she thrives on structure and consistency. The routine is respected very well, and you can clearly see the positive impact it has on the children.

Another thing that gave me so much peace of mind is how clean, safe, and well-organised everything is. I have been to her home myself and saw how clean and child-friendly the environment is. The toys are safe, the space is secure, and she takes hygiene very seriously. My daughter always comes home clean, with his hands and face washed, and her nappy changed properly and on time. She has never come home with irritation, redness, or discomfort. I truly receive her back just as clean and cared for as when I leave her there.

What I appreciate just as much is how understanding, flexible, and supportive she is. She is always available to help and has never made me feel like I am asking for too much. Even in emergency situations, when I have not been able to give much notice, she has always been more than happy to look after Safiyah. She has helped me so many times during stressful moments, and for that I will always be grateful.

She is also extremely communicative and always keeps me updated. At the end of each day, she takes the time to tell me what my daughter did, what she learned and how day went, if anything unusual happened, and whether everything was okay. As a parent, that level of communication means so much.

She is such a kind and genuine person who radiates warmth, positivity, and care. As a parent, it gives me incredible peace of mind knowing my daughter is with someone who truly loves what she does.

I recommend her wholeheartedly. From one parent to another, she is a very safe and trustworthy choice, and I truly believe that any child — even one who may struggle with adapting to new environments — will settle in very quickly with her. I could not recommend her more highly.

• Overall
• Setting
• Cleanliness
• Food
• Communication