Anna looked after my daughter for over a year, until we moved away from the area, and I still miss her.

She gave the children a proper early years education. There was a different topic every week and my daughter always came home with something new to tell me. Teeth brushing week was a big one. She took it very seriously and was so proud of herself.

There was always something to do as well. Soft play, playgrounds, long walks, farms (Sacrewell was her favourite) and plenty of time around nature and animals. My daughter was always excited to go and never once didn't want to.

She came on so much in confidence and in how she plays with other children while she was there. Anna also got us through potty training, and handwashing is still taken extremely seriously in our house.

It's hard knowing who to trust with your little one, and I never had to think twice with Anna. If I could have packed her up and brought her with us when we moved, I would have.

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• Communication