Lulu has been caring for our baby for a few months. We have found her to be a highly professional, kind and warm presence. Our baby loves her time with her and Lulu always finds ways to keep her engaged and content. We're pleased that Lulu always has our baby's safety and wellbeing in mind (e.g. choosing weather-appropriate attire, acting before she might be hungry or thirsty) and she keeps us up to date with photos and texts. She takes the initiative when needed but also listens to our suggestions and this has been so helpful and reassuring for us as parents.

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• Cleanliness
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• Communication