We needed temporary childcare while our nanny was away and my friends nanny, who I’ve gotten to know quite well told me her sister was available and she’s great so I assumed her sister would be too and I was right. Rufran is very reliable, very punctual, she looked after my 16month old and three year old and they loved her and were always thrilled to see her. She cooked incredible meals for them and made extra for us which was amazing, she kept the kitchen tidy and was keen to help out with whatever needed doing. I’m so glad we met her and will be requiring her services again soon I’m sure.

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• Communication